Privacy Policy

📄 Privacy Policy – Short Description Sumedy, a unit of 9VN Communication Pvt. Ltd., is committed to protecting your privacy and data security. Our Privacy Policy explains how we collect, use, and safeguard your personal information while ensuring compliance with industry standards. We prioritize data confidentiality, transparency, and user trust. For any privacy concerns, contact us at support@sumedy.com.

📜 Privacy Policy

Last Updated: 10/04/2025

Welcome to Sumedy! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when using our website, mobile app, and services.

By accessing Sumedy, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

1️⃣ Information We Collect

We collect different types of information to enhance our services:

📌 Personal Information

  • Name, email address, phone number, and business details during registration.
  • Payment details for subscription processing (handled securely by third-party payment gateways).

📌 Non-Personal Information

  • Device information, IP address, and browsing data.
  • Cookies and analytics to improve user experience.

📌 Business Data

  • Pharmacy details, sales reports, and transaction history.
  • Customer records stored by pharmacies using Sumedy.

2️⃣ How We Use Your Information

We use collected data to:
✅ Provide and improve our pharmacy management services.
✅ Process payments and manage subscriptions.
✅ Enhance security, prevent fraud, and ensure legal compliance.
✅ Send service-related updates, notifications, and promotional offers.
✅ Conduct analytics to optimize platform performance.

3️⃣ Data Protection & Security

🔒 We implement industry-standard encryption and security measures to protect your data.
🔒 Your payment details are processed securely through PCI-DSS-compliant payment gateways.
🔒 We do not sell or share your personal data with third parties without your consent, except when required by law.

4️⃣ Data Sharing & Third-Party Services

We only share data with trusted third-party services to:

  • Process payments securely.
  • Improve platform performance (e.g., analytics providers).
  • Comply with legal obligations when necessary.

5️⃣ Cookies & Tracking Technologies

We use cookies to:
🍪 Improve site functionality and user experience.
🍪 Analyze site traffic for optimization.
🍪 Provide personalized content and advertisements.

You can disable cookies in your browser settings, but some features may not function properly.

6️⃣ Data Retention Policy

  • We retain personal data only as long as necessary for providing services.
  • Business transaction data is stored for regulatory compliance and audit purposes.
  • Users can request data deletion by contacting support@sumedy.com.

7️⃣ Your Rights & Choices

🔹 Access & Update: You can review and update your account information anytime.
🔹 Opt-Out: You can opt out of promotional emails by clicking “Unsubscribe.”
🔹 Data Deletion: Request account deletion by emailing support@sumedy.com.

8️⃣ Children's Privacy

Sumedy is not intended for users under 18 years old. We do not knowingly collect data from minors.

9️⃣ Changes to Privacy Policy

We may update this policy from time to time. Continued use of our services after changes means you accept the new policy.

📩 Contact Us

For any questions or data-related requests, contact us at:
📧 Email: support@sumedy.com
🌐 Website: sumedy.com

By using Sumedy, you agree to our Privacy Policy. 🚀