📜 Terms and Conditions

Last Updated: 10/04/2025

Welcome to Sumedy, a unit of 9VN Communication Pvt. Ltd. By using our website, software, and services, you agree to comply with the following terms and conditions. Please read them carefully.

1️⃣ Acceptance of Terms

By accessing or using Sumedy and its services, you agree to abide by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.

2️⃣ Definitions

• "Sumedy" refers to our Pharmacy SaaS platform, website, and services provided.
• "User" refers to anyone using our platform, including pharmacies, business owners, employees, and third parties.
• "Services" include all features offered by Sumedy, including pharmacy management, billing, inventory tracking, reports, and integrations.

3️⃣ User Responsibilities

• You must be 18 years or older to use our services.
• You agree to provide accurate and updated information when registering for an account.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree not to misuse Sumedy’s platform for any illegal, fraudulent, or unauthorized activity.

4️⃣ Subscription & Payments

• Sumedy operates on a subscription-based model with different pricing plans.
• Payments are non-refundable once processed.
• Failure to make timely payments may result in account suspension or termination.

5️⃣ Data Privacy & Security

• Sumedy values data protection and follows industry-standard security measures.
• We do not sell or share user data with third parties without consent, except as required by law.
• Users are responsible for keeping their data secure and must notify us of any unauthorized access.

6️⃣ Prohibited Activities

Users must not:
🚫 Use the platform for illegal activities.
🚫 Attempt to hack, reverse-engineer, or disrupt Sumedy’s services.
🚫 Share, resell, or sublicense the platform without permission.

7️⃣ Intellectual Property Rights

• Sumedy owns all intellectual property, trademarks, and copyrights related to its platform.
• Users may not copy, modify, or distribute any part of Sumedy without prior written consent.

8️⃣ Service Availability & Liability

• Sumedy strives for 99.9% uptime but does not guarantee uninterrupted services.
• We are not liable for losses due to downtime, software bugs, or external cyber threats.

9️⃣ Termination of Services

• Sumedy reserves the right to suspend or terminate user accounts for violating these terms.
• Users may cancel their subscription at any time, but no refunds will be provided.

🔟 Amendments to Terms

Sumedy may update these terms periodically. Continued use of the service after updates implies acceptance of the revised terms.

📩 Contact Us

For any questions or concerns, contact us at support@sumedy.com or visit sumedy.com.

By using Sumedy, you acknowledge and agree to these Terms and Conditions. 🚀