1️⃣ Introduction

Sumedy, a unit of 9VN Communication Pvt. Ltd., is committed to providing a secure, ethical, and efficient Pharmacy SaaS platform. This Acceptable Use Policy (AUP) outlines the guidelines for using our platform and services responsibly.

By accessing or using Sumedy, you agree to comply with this policy. Violations may result in account suspension, termination, or legal action.

2️⃣ Prohibited Activities 🚫

Users must NOT engage in the following activities while using Sumedy:

❌ Illegal or Unethical Activities

• Using the platform for illegal pharmacy practices (e.g., selling restricted medicines without proper authorization).
• Distributing false, misleading, or fraudulent information related to medicine sales.
• Violating any local, state, or international laws related to pharmacy operations.

❌ Spam & Unauthorized Advertising

• Sending unsolicited emails, bulk messages, or spam through our platform.
• Engaging in pharmacy promotions using deceptive or unauthorized methods.
• Posting misleading or false advertisements.

❌ Security Violations & Hacking Attempts

• Attempting to hack, exploit, or disrupt Sumedy’s platform or services.
• Deploying malware, phishing scams, or fraudulent activities.
• Accessing unauthorized data, accounts, or APIs.

❌ Data Misuse & Privacy Violations

• Collecting, storing, or sharing personal data without user consent.
• Using the platform to harvest sensitive information for illegal purposes.
• Violating GDPR, HIPAA, or other data protection laws.

❌ Intellectual Property Violations

• Copying, distributing, or reselling Sumedy’s software, trademarks, or content without permission.
• Using third-party content, software, or APIs without proper licensing.

❌ Unfair Usage & System Abuse

• Excessively using system resources to disrupt service for others.
• Engaging in automated scraping, bot activity, or data mining.
• Creating multiple fraudulent accounts to abuse subscription plans.

3️⃣ User Responsibilities ✅

All users of Sumedy must:
✔️ Use the platform lawfully and ethically.
✔️ Protect their login credentials and prevent unauthorized access.
✔️ Ensure all pharmacy transactions comply with applicable regulations.
✔️ Report any suspicious activity or security threats to support@sumedy.com.

4️⃣ Enforcement & Consequences

🔹 Violation of this policy may lead to:
⚠️ Account suspension or termination without a refund.
⚠️ Legal action for serious offenses (fraud, hacking, etc.).
⚠️ Reporting to law enforcement authorities, if necessary.

5️⃣ Reporting Violations

If you notice any misuse or violation of this policy, report it to:
📧 Email: support@sumedy.com

We take all reports seriously and will investigate them promptly.

6️⃣ Updates to This Policy

We may update this Acceptable Use Policy as needed. Continued use of Sumedy signifies acceptance of any revisions.

📩 Contact Us

For questions or compliance inquiries, contact:
📧 Email: support@sumedy.com
🌐 Website: sumedy.com

By using Sumedy, you agree to this Acceptable Use Policy (AUP). 🚀